Shipping and delivery

Standard delivery timeline: 7-10 working days.

Delivery timelines may occasionally extend due to unforeseen external factors and can take longer than standard timelines

Orders cannot be cancelled or refunded due to shipping delays once dispatched. Customers are requested to wait until the package is delivered.

We continuously strive to deliver all orders at the earliest possible time.

If the parcel appears tampered with at the time of delivery, customers should refuse to accept it.

Customers are strongly advised to record a clear unboxing video while opening the package, even if the parcel appears sealed and intact. This helps in resolving issues related to wrong or missing items.

Reasons: Orders may be cancelled due to unavailability of materials, incorrect listings, or suspected fraudulent activities.

No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered, since they are completely handcrafted by skilled, local artisans across India. The bags are completely made to order

Sale Items: Products under ‘Sale section’ are non-returnable.